- Reference: BM14206
- Location: Kent
- Salary: c. £25,000
- Job Type: Permanent
- Sector: General Insurance
- Contact: Dan Munday
- Email: firstname.lastname@example.org
- Telephone: 01622661633
Barker Munro Recruitment, a specialist in the recruitment of insurance staff in the Kent and South East markets, are currently working with an award winning insurance business which is an employer of choice in the insurance market and they are looking for a Claims Advisor within their technical Claims unit.
As a claims advisor, you will be required to speak to customers and third parties and keep the customer informed of the progress of the claim both in writing and over the phone. You will manage your own portfolio of claims and prepare files whilst taking inbound calls and assist policyholders with general queries whilst also taking new claim requests. You will also be required to ensure system records are kept up to date so having the ability to use a PC is essential.
You will be focussed on ensuring that the customers are treated in accordance with the principals of Treating Customers Fairly (TCF) whilst acting in accordance with the Company’s values with both internal and external customers to facilitate continued and improved company reputation and success.
Strong customer service knowledge and problem resolution skills are required. There is a preference for candidates to come from a claims background, ideally from within commercial or property related claims, as you will need to hit the ground immediately and have a good understanding of the claims process.
If you are looking to put your insurance knowledge to the test and looking for a challenging yet friendly team, please apply now.
There is parking close by and is accessible by car, bus and train.
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