Customer Policy Review Adviser

Job type:Perm
Town/City:Haywards heath
County:West Sussex
Discipline:Insurance Office Support
Job ref:BM14936
Post Date:03. 01. 2024

About the Role

Customer policy review adviser


Haywards Heath


Barker Munro recruitment is working with a fabulous insurer who are offering the rare opportunity to get into the Insurance industry. If you are seeking a new role in 2024 and are seeking a role that will offer excellent training and superb career prospects.


We are recruiting for a new team and looking for a start date of 19th February 2024.


This role would suit anyone with some customer service experience gained within an office, retail, restaurant or similar with a good eye for detail. This is an interesting role as it also involves investigating potential fraudulent activity


You will be given full training and the role will include;


  • Casting your eagle eye over insurance policies to check customer details are correct and make outbound calls to update and revise customers’ policy details, making any required adjustments or cancellations
  • You’ll investigate all cases of potential misrepresentation and non-disclosure at policy inception.
  • You’ll investigate policies where quote manipulation is suspected prior to the inception of the policy.
  • You’ll answer customers’ questions over the phone, by confirming details in the documents and through email to resolve any queries.



What’s on offer - Starting salary of £23,400 which increases after probation period. Monday to Friday hours from 8:30am to 5pm with three days a week working from home once you’re trained and you’ve passed probation. 25 days holiday, plus 8 flexible bank holidays, pension and more!


If you are interested in this Policy review role and have good communication skills, I would love to hear from you! Please send your CV to Barker Munro Recruitment by using the relevant link.


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