Insurance Claims Co-Ordinator

Insurance Claims Co-Ordinator

Barker Munro Recruitment are working closely with our insurance broker client who is seeking to fill a claims role in their busy Kent team. 

The role is to co-ordinate and liaise with policyholders over claims that have been made and be the liaison point for the claims process rather than handling the claims from cradle to grave.

You will deliver a high quality, customer focussed service ensuring that the insurance procedures are implemented in line with legal obligations and industry best practice processes and this could be face to face with policyholders in the office or over the phone or via email. 

Some of your responsibilities will include:

• Develop, implement and maintain an effective insurance service and insurance framework, giving assurance that all claims are efficiently and promptly managed to maximise the best possible outcome.
• Manage the internal claims process for all divisions, liaising with the appointed broker, external insurers and relevant stakeholders in the business to ensure efficient, customer-focused resolution.
• Establish a collaborative approach to effective claims handing and investigating, whilst developing action plans for the mitigation of risks.

To be considered for the role, you will have a background in claims, primarily Motor Claims, and be able to deliver excellent customer service to all relevant parties during the process.

The position is office based Monday to Friday with no weekends. There is a consideration that the position could be carried out on a part time basis or a full time basis – depending on experience. 

If you feel you have the relevant claims knowledge and understanding and are looking for a new opportunity in this market, apply now and send us your CV for consideration.