Insurance and Claims Specialist

Salary/Rate:£35,000
Job type:Perm
Town/City:Gillingham
County:Kent
Discipline:Claims
Job ref:BM15261
Post Date:27. 05. 2026
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About the Role

Insurance & Claims Specialist
Medway Hybrid (3 days office / 2 days home) 
£35,000 + excellent benefits Kent


Barker Munro Recruitment is supporting a well established organisation seeking an Insurance & Claims Specialist to join their Finance team. This role suits someone from a claims, legal or loss adjusting background who can deliver a high quality, customer focused insurance service.
You’ll help ensure insurance procedures meet legal obligations and industry best practice, while driving improvements in risk management and claims governance.
Key Responsibilities
• Lead improvements in insurance risk management and challenge liability decisions where appropriate.
• Maintain an effective insurance framework, ensuring claims are managed efficiently for the best outcomes.
• Support the delivery of insurance training and guidance across the business.
• Manage the internal claims process, liaising with brokers, insurers and internal stakeholders.
• Promote collaborative claims handling and develop action plans to mitigate future risks.
• Maintain claims records, analyse trends and produce reports for the Leadership Team.
• Lead quarterly updates and annual insurance renewals, aiming for cost efficiencies.
• Ensure appropriate insurance cover is in place to meet all legal and statutory requirements.
• Keep up to date with market trends to optimise the organisation’s insurance approach.
• Support customer satisfaction surveys and wider project work.
Benefits
• Annual performance bonus
• Pension 
• 28 days holiday + bank holidays
• Social, charitable and wellbeing activities
• Enhanced family leave
• Flexible employee benefits, including cycle to work
• Free onsite parking

If you would like to apply for this Insurance and Claims Specialist, please send your Cv to Barker Munro recruitment by using the relevant links.

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